Job Description: Assistant Cafe Manager

About Us

Cafe Coffee Day is one of India's most beloved coffee chains, known for delivering exceptional customer experiences and high-quality beverages. Located in the bustling Whitefield area of Bangalore, our cafe provides a welcoming atmosphere for coffee enthusiasts and professionals alike. We are looking for an enthusiastic and dedicated Assistant Cafe Manager to join our team and contribute to our mission of delivering outstanding service.

Job Overview

As an Assistant Cafe Manager, you will play a key role in ensuring smooth cafe operations, maintaining high standards of customer service, and supporting the Cafe Manager in daily tasks. This is an entry-level position, ideal for individuals with strong interpersonal skills and a passion for the food & beverage industry.

Key Responsibilities

• Assist the Cafe Manager in daily operations, including opening and closing procedures.
• Ensure excellent customer service by greeting guests, taking orders, and addressing inquiries professionally.
• Supervise cafe staff and provide guidance to maintain operational efficiency.
• Monitor inventory levels and assist with stock management.
• Maintain cleanliness and hygiene standards in the cafe.
• Handle customer complaints and resolve issues promptly.
• Collaborate with the team to meet sales and service targets.
• Upsell cafe products and promotions to enhance customer experience.

Qualifications & Skills

Education & Experience

• Minimum education: School diploma (10th/12th grade).
• Prior experience (0-1 year) in the food & beverage or hospitality industry is preferred but not mandatory.

Required Skills

• Friendly, approachable, and customer-oriented.
• Excellent communication skills (English and local languages preferred).
• Ability to work in a fast-paced environment.
• Basic knowledge of cafe operations is a plus.
• Willingness to work flexible hours, including weekends and holidays.

Benefits & Perks

At Cafe Coffee Day, we value our team members and offer a supportive work environment with opportunities for growth. Benefits include:

• Competitive salary (1-2 LPA).
• On-the-job training and mentorship.
• Employee discounts on food and beverages.
• A dynamic and positive workplace culture.
• Career advancement opportunities within the company.

How to Apply

If you are passionate about coffee, customer service, and teamwork, we'd love to hear from you! To apply for the Assistant Cafe Manager position at Cafe Coffee Day, Whitefield, Bangalore:

1. Send your updated resume to the hiring manager via email or apply in person.
2. Include a brief cover letter highlighting your interest in the role.
3. Shortlisted candidates will be contacted for an interview.

Address: Cafe Coffee Day, Whitefield, Bangalore, Karnataka, India