Catering Manager: Facility Management Career in Muscat, Oman

Job Overview

Vira International Placement Pvt Ltd is seeking an experienced and dynamic Catering Manager for a full-time position within the thriving facility management and maintenance services industry in Muscat, Oman. This pivotal role based in the Wadi Kabir neighborhood demands a professional with 3-5 years of proven management experience and a Graduation or Diploma qualification. The ideal candidate will be responsible for overseeing all catering operations, ensuring the highest standards of food service, client satisfaction, and operational efficiency. This is an exceptional opportunity for a catering professional to advance their career with a competitive salary range of 10-15 LPA.

Key Responsibilities and Duties

As our Catering Manager, you will be the cornerstone of our food service operations. Your primary focus will be on delivering exceptional catering services while managing all aspects of the business unit. Your key duties will encompass strategic planning, team leadership, and daily operational management.

Operational Management & Service Delivery

• Oversee the entire catering lifecycle, from menu planning and food preparation to presentation, service, and cleanup.
• Develop and implement innovative, cost-effective, and diverse menus that cater to client preferences and dietary requirements.
• Ensure strict compliance with all health, safety, and sanitation regulations (HACCP standards) across all catering facilities.
• Manage inventory control, conduct regular stock takes, and place orders with suppliers to maintain optimal stock levels.
• Coordinate logistics for on-site and off-site catering events, including staffing, equipment, and transportation.
• Monitor food and labor costs meticulously to ensure operations remain within budgetary constraints.

Team Leadership & Staff Management

• Recruit, train, mentor, and supervise a team of chefs, cooks, servers, and cleaning staff.
• Create staff schedules, manage payroll, and conduct performance reviews to foster a high-performance culture.
• Promote a positive, collaborative, and professional work environment that encourages teamwork and development.
• Resolve any staff conflicts or operational issues promptly and effectively.

Client Relations & Business Development

• Act as the primary point of contact for clients, building strong, lasting relationships and ensuring their needs are exceeded.
• Conduct client meetings to plan events, present proposals, and gather feedback for continuous improvement.
• Identify new business opportunities and collaborate with the sales team to pitch for new contracts.
• Handle customer inquiries and resolve any complaints swiftly and professionally to maintain high satisfaction levels.

Financial & Administrative Duties

• Prepare and manage the annual catering budget, providing regular reports on financial performance.
• Analyze profit and loss statements, identify trends, and implement strategies to improve profitability.
• Manage administrative tasks, including maintaining records, preparing reports, and processing invoices.
• Negotiate contracts with suppliers and vendors to secure the best possible prices and terms.

Requirements and Qualifications

To be successful in this Catering Manager role, you must possess a blend of formal education, hands-on experience, and key personal attributes. We are looking for a candidate who is passionate about food service and excels in a management capacity.

Education & Experience

• A Graduation degree or Diploma in Hospitality Management, Culinary Arts, Business Administration, or a related field is required.
• A minimum of 3 to 5 years of progressive experience in a catering management role, preferably within a facility management, corporate catering, or large-scale hospitality environment.
• Proven track record of successfully managing a catering team and delivering high-volume food services.
• Experience with budgeting, cost control, and financial management within a catering context.

Essential Skills & Competencies

• Managment Skills: Exceptional leadership and people management skills with the ability to motivate and inspire a diverse team.
• Operational Knowledge: In-depth understanding of food production, kitchen safety protocols, and catering logistics.
• Financial Acumen: Strong budgeting and financial management skills to control costs and drive profitability.
• Communication: Outstanding verbal and written communication skills for effective interaction with staff, clients, and suppliers.
• Problem-Solving: Ability to think quickly on your feet, anticipate issues, and develop effective solutions under pressure.
• Customer Focus: A strong client-service orientation with a commitment to delivering exceptional quality.
• Organization: Superior organizational and time-management skills to juggle multiple events and priorities simultaneously.

Preferred Attributes

• Formal certification in food safety and hygiene (e.g., HACCP Level 3).
• Previous experience working in the Middle East, particularly in Oman, is a significant advantage.