Shift Manager - Tim Hortons (Yelahanka, Bangalore)

Job Overview

Tim Hortons, a leading name in the Food & Beverage industry, is looking for a dedicated and enthusiastic Shift Manager to join our team at our Phoenix Mall of Asia location in Yelahanka, Bangalore. This is a full-time position requiring 0-1 year of experience, making it perfect for motivated individuals looking to start their career in restaurant management.

About Tim Hortons

Tim Hortons is a globally recognized brand known for its premium coffee, delicious baked goods, and exceptional customer service. Our commitment to quality and a welcoming atmosphere makes us a favorite among customers in Bangalore and beyond.

Job Details

• Job Title: Shift Manager
• Job Category: Shift Manager
• Job Type: Full Time
• Industry: Food & Beverage
• Department: Service Management
• Remote: No (On-site)
• Experience Level: 0-1 Year
• Salary Range: 1-2 LPA
• Education Level: Higher Secondary (12th Pass)
• Required Skills: Friendly and Approachable
• Location:
  Tim Hortons, Unit No.G-44 AND G-104, Ground Floor, Phoenix Mall of Asia, Yelahanka, Bangalore, Karnataka, India

Key Responsibilities

As a Shift Manager at Tim Hortons, you will play a pivotal role in ensuring smooth restaurant operations during your assigned shifts. Your responsibilities will include:

• Managing daily shift operations, including staff scheduling and task delegation.
• Ensuring excellent customer service by maintaining a friendly and approachable demeanor.
• Overseeing food preparation and service to meet brand quality standards.
• Training and supervising team members to uphold service excellence.
• Handling customer inquiries, complaints, and feedback professionally.
• Maintaining inventory and ensuring compliance with safety and hygiene regulations.
• Monitoring sales and performance metrics to meet targets.
• Collaborating with the management team to improve operational efficiency.

Required Skills & Qualifications

We are looking for candidates who possess the following:

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced Food & Beverage environment.
• Basic leadership and team management abilities.
• Friendly and approachable personality to enhance customer satisfaction.
• Willingness to learn and adapt to restaurant policies.
• Higher Secondary (12th Pass) education or equivalent.
• Flexibility to work in rotating shifts, including weekends and holidays.

Why Join Tim Hortons?

Working at Tim Hortons offers numerous benefits, including:

• Opportunity to grow within a globally recognized brand.
• Hands-on training and skill development in restaurant management.
• A supportive and dynamic work environment.
• Competitive salary and potential career advancement.
• Employee discounts on food and beverages.

How to Apply

If you are excited about this Shift Manager opportunity and meet the requirements, we encourage you to apply:

• Visit our branch at Phoenix Mall of Asia, Yelahanka, Bangalore with your updated resume.
• Follow us on job portals for online application links.