Technical Documentation Specialist: Automotive Industry Expert

Ashwin Enterprises, a prominent name in the Automotive sector, is actively seeking a meticulous and experienced Technical Documentation Specialist to join our dynamic Maintenance department. This is a full-time, on-site position based in our Ghantoot, Abu Dhabi facility, serving the Dubai, UAE market. The ideal candidate will possess 3-5 years of dedicated experience in creating, managing, and optimizing technical documentation, ensuring the highest standards of clarity, accuracy, and compliance. If you have a passion for precision and a deep understanding of automotive systems and processes, this role offers a competitive salary range of 10-15 LPA and an exceptional opportunity to grow with an industry leader.

Core Responsibilities & Key Duties

As a Technical Documentation Specialist at Ashwin Enterprises, you will be the cornerstone of our information management system. Your primary mandate will be to develop comprehensive documentation that meets organizational standards and aids our technical and maintenance teams. Your daily functions will be critical to our operational efficiency and safety protocols.

Technical Writing and Content Development

• Research, draft, write, edit, and proofread a wide array of technical documents, including service manuals, repair guides, parts catalogs, and standard operating procedures (SOPs) for complex automotive systems.
• Collaborate directly with subject matter experts (SMEs), including engineers and senior technicians, to transform complex technical information into clear, concise, and user-friendly content for both internal teams and end-users.
• Develop and maintain a comprehensive library of documentation, ensuring all materials are current, version-controlled, and easily accessible to the relevant stakeholders.
• Create and manage illustrated parts breakdowns (IPBs) and assembly instructions using diagrams, photographs, and schematics to enhance understanding.

Document Management and Quality Assurance

• Implement and enforce a rigorous document control process, managing revisions, approvals, and distribution in compliance with industry standards (e.g., ISO).
• Conduct regular audits of existing documentation to identify gaps, inaccuracies, or opportunities for improvement and initiate corrective updates.
• Manage the localization and translation of technical documents to cater to a diverse, multilingual workforce and clientele in the UAE region.
• Ensure all documentation adheres to strict brand guidelines, legal requirements, and safety regulations pertinent to the Automotive industry.

Process Improvement and Collaboration

• Act as a key liaison between the maintenance, engineering, and quality assurance departments to ensure documentation accurately reflects current practices and product specifications.
• Recommend and implement improvements to documentation templates, styles, and management systems to enhance efficiency and user experience.
• Provide training and support to team members on how to effectively use and interpret technical documentation and the document management system.

Candidate Requirements and Qualifications

To excel in this role, the successful candidate must demonstrate a proven track record in technical writing within a high-stakes, technical environment. The following qualifications and skills are essential for consideration.

Education and Professional Experience

• A minimum of a Graduation or Diploma in Engineering, Technical Communication, English, or a directly related field is mandatory.
• 3 to 5 years of proven, hands-on experience as a Technical Documentation Specialist, Technical Writer, or in a similar role, preferably within the Automotive industry or a related heavy machinery sector.
• A robust portfolio showcasing a variety of technical documents you have created, such as manuals, guides, or SOPs, is required.

Essential Technical Skills and Competencies

• Documentation Mastery: Expert-level proficiency in authoring tools and platforms, such as Adobe Technical Suite (FrameMaker, Illustrator), MadCap Flare, Microsoft Office, and Snagit or similar screen capture software.
• Strong understanding of single-sourcing, topic-based writing, and content reuse principles to maximize efficiency.
• Familiarity with basic HTML and CSS for content publishing and management is highly desirable.
• Exceptional ability to read and interpret engineering drawings, schematics, and other technical visual aids.
• Superior command of the English language, with impeccable grammar, spelling, and punctuation skills. Knowledge of Arabic is a significant advantage.

Personal Attributes

• Meticulous attention to detail and an unwavering commitment to accuracy and quality.
• Superior organizational and project management skills, with the ability to prioritize multiple tasks and meet tight deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills, enabling effective collaboration with diverse technical and non-technical teams.
• A proactive, self-motivated learner who stays updated on the latest industry trends and documentation best practices.

Why Join Ashwin Enterprises?

Ashwin Enterprises is a respected leader in the UAE's Automotive industry, known for our commitment to quality, innovation, and employee development. We invest in our people, providing a stable and rewarding work environment where your contributions are valued and recognized. By joining our team, you will play a pivotal role in maintaining the high standards that our clients expect, working with cutting-edge technology and a team of dedicated professionals. We offer a competitive compensation and benefits package designed to attract and retain the best talent.