Telecaller Job Opportunity in Bangalore

Job Overview

We are a leading Electrical Equipment Manufacturing company based in Koramangala, Bangalore, seeking a motivated and skilled Telecaller to join our Customer Success team. This is a full-time, on-site position ideal for candidates with 0-1 year of experience and excellent communication skills.

Job Details

• Job Title: Telecaller
• Job Type: Full Time
• Industry: Electrical Equipment Manufacturing
• Department: Customer Success
• Experience Level: 0-1 Year
• Salary Range: 2-4 LPA
• Remote Work: No (On-site in Bangalore)

Key Responsibilities

As a Telecaller, you will play a crucial role in connecting with potential and existing customers to promote our electrical equipment products and services. Your responsibilities will include:

• Making outbound calls to prospective customers to introduce company products and services.
• Handling inbound customer inquiries via phone and email professionally.
• Providing detailed product information and guiding customers through purchase decisions.
• Maintaining accurate records of customer interactions in the CRM system.
• Meeting daily call targets and performance metrics.
• Following up with leads and ensuring customer satisfaction.
• Collaborating with the sales and marketing teams to improve outreach strategies.

Required Skills and Qualifications

To succeed in this role, you should possess the following skills and qualifications:

• Excellent verbal communication skills in English and Hindi (knowledge of Kannada is a plus).
• Strong telephone etiquette and customer handling abilities.
• Basic computer proficiency (MS Office, CRM tools).
• Ability to work under pressure and meet targets.
• Minimum education: Higher Secondary (12th Pass).
• Freshers with a passion for customer service are encouraged to apply.

Why Join Us?

Working with our Electrical Equipment Manufacturing company offers numerous benefits, including:

• A structured career growth path in customer success and sales.
• Hands-on training and mentorship from industry experts.
• A collaborative work environment in the heart of Koramangala, Bangalore.
• Competitive salary and performance incentives.

About Our Company

We are a well-established Electrical Equipment Manufacturing company with a strong reputation for delivering high-quality products. Our team is dedicated to innovation, customer satisfaction, and operational excellence. Join us to be part of a dynamic and growing organization.

Job Location

The position is based at our office in Koramangala, Bangalore.

How to Apply

If you meet the qualifications and are excited about this opportunity, we'd love to hear from you! Please submit your updated resume with a brief cover letter highlighting your communication skills and interest in the role.

Note: Only shortlisted candidates will be contacted for interviews.

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